With the myriad of collaboration solutions in the market today, it’s more important than ever to know what you’re looking for and why. In our experience, work groups will accept new technology if it helps them better complete the tasks for which they are accountable. Simply put, they will adopt if they see the benefit; if they don’t, you’ll encounter resistance at every step.
With this in mind, if you are in charge of selecting a collaboration tool or platform for your team you’ll need to develop a rationale for technology that supports the objectives of the project. Some of the questions to ask:
- What are the desired outcomes for the project? How will you measure success?
- What is the setting? How are the users going to work together?
- What type of decision process needs to take place?
- What activities support the project goals?
- What are the must-have functional capabilities to enable these activities?
We recently published a case study illustrating the process used by a Canadian public health consortium that resulted in the thoughtful selection of collaboration tools to support this organization’s objectives. Click here to read the case study.
Join the discussion: How well has your organization done with getting people to adopt new collaboration tools?
Posted by Danuta McCall