The elements of a successful facilitation plan include Group Processes, i.e., the steps or activities that transform Inputs (People, Information, Purpose) into the session desired Outcomes. In support of each process step we select the appropriate Tools – the facilitation methods that enable a group to collaborate to achieve the outcomes of that step (eg:, brainstorming, listing, grouping, prioritizing) and employ Techniques – the ways in which an activity (step in the process or tool) will be managed (eg:, large group, small group, silent refection, round robin).

How do you select the processes, tools, and techniques that you plan to use to facilitate a group? Do you take direction from the client? Do you ask the participants? Since you are the expert, do you design away based on what has worked in the past?

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We may never know what sequence of events set off the greatest environmental catastrophe of our time. What we do know is that there seemed to be a difference of opinion among decision-makers when it came to making a crucial trade-off between safety and profit. Add to that, it seemed unclear as to who, precisely, had the authority to make the decision to stop the drilling when a concerned staffer alerted management of the impending danger.

Having agreed-upon operating principles up front might have helped the drilling team avert this unnecessary disaster, just as they can help any kind of team make well-informed decisions quickly.

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Recently I responded to a question from one of my LinkedIn professional groups. Someone asked: “During web conferences involving several locations, I often find myself sending SMS’s to my boss at the same time so as to steer or modify the meeting/discussion on the fly – does anybody else do this? Yes, indeed I do.

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With our Interactive Webinars series, we’ve been exploring the concept of building highly interactive elements into virtual meetings and webinars. We invite anyone who is interested in exploring these ideas with us to engage in an interactive experience of creative thinking about ways to design collaborative activities in what is too often a one on many, presentation heavy format. Our series continues this month with more opportunities to collaborate on ideas about designing interactive webinars and virtual meetings. We’ve got two great webinars planned for July.

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I recently came across this super example of a different type of presentation. The topic is “Drive: The surprising truth about what motivates us.” Not only is the message clearly articulated, it is beautifully drawn so that we are captivated as we listen. Enjoy!

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Our colleague, Nancy Settle-Murphy at Guided Insights is offering a rare set of public sessions this month for her two most popular virtual classroom offerings: Leading Virtual Teams on June 29 and Planning and Running Exceptional Virtual Meetings on June 30. Designed with busy people in mind, each of these virtual sessions delivers a wealth of vital information, skills and tools within a compressed period of time. In fact, participants receive about five hours’ worth of content by participating in a two-hour virtual session. Registration is strictly limited to 15 people for each session. Please click on the links above for more information or to register, or contact us directly for more information.

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In last Saturday’s New York Times, an article entitled Hooked on Gadgets, and Paying a Mental Price paints a startling picture. The main character is your typical 30-something small business owner, who falls asleep every night with a laptop or iPhone on his chest, and goes online as soon as he wakes up. Seems his family has noticed that he gets downright “crotchety until he gets his fix”.

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In any given team, there are bound to be differences—in cultures, personalities, communication styles, work habits, expertise, seniority, and many other aspects. Rather than view differences as a challenge the team must address, think instead about how we can leverage differences, and at the same time nurture each team member to thrive in a virtual work setting.

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As virtual meeting facilitators we don’t control the meeting space in same way as we do for face-to-face meetings but there is value in paying attention to the physical surroundings – props, physical space and prompts – of our participants in order to optimize participation, attention and stimulation.

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Strategic planning in Second Life plays out in this YouTube video of a session with IBM and Schneider Electric. I am left wondering if the technology really creates the engagement that the narrator mention or if the technology simply prompts the meeting planners to design in more interaction than a typical virtual meeting.

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